At Queenacrafty, we strive to get your order to you as quickly and securely as possible. Below is everything you need to know about our shipping process:

1. Shipping Rates

We offer Flat Shipping rates on all orders within the United States. Our shipping rates are as follows:

  • Flat Shipping Fee: $4.99 for all orders.
  • Free Shipping: Enjoy Free Shipping on orders of $50 or more.

2. Shipping Time

  • Processing Time: All orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
  • Delivery Time: Delivery times may vary based on your location. Typically, orders are delivered within 5-7 business days after being processed.
  • Expedited Shipping: If you need your order sooner, please contact us at service@queenacrafty.com for expedited shipping options.

3. Shipping Methods

We use reliable carriers for all our shipments. Once your order has been shipped, you will receive a tracking number via email to monitor your package’s progress.

4. International Shipping

Currently, we only offer shipping within the United States. If you are located outside of the United States and wish to place an order, please contact us directly for potential arrangements.

5. Address Accuracy

Please make sure that your shipping address is accurate and complete. Queenacrafty is not responsible for any delays or lost items caused by incorrect or incomplete address information.

6. Order Tracking

Once your order has shipped, you will receive an email with a tracking number. You can track your order through the shipping carrier’s website to stay updated on your delivery status.

7. Shipping Delays

While we strive to ensure timely deliveries, sometimes delays may occur due to weather, holidays, or issues with the shipping carrier. We cannot be held responsible for any delays that are beyond our control.

8. Lost or Damaged Packages

  • If your package is lost or damaged during transit, please contact the carrier directly for assistance.
  • If you believe your package has been lost or damaged after it has been delivered, please reach out to us at service@queenacrafty.com for further support.