At Queenacrafty, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect and how we use, disclose, and protect it when you visit our website queenacrafty.com.

1. Information We Collect

We collect several types of information to provide and improve our services, including:

  • Personal Information: When you make a purchase or interact with our website, we collect personal details such as your name, email address, phone number, billing address, and shipping address.
  • Payment Information: We collect payment details, such as credit card information or other billing information, which is processed through secure payment gateways.
  • Usage Data: We automatically collect information about how you use our website, such as IP address, browser type, device information, and browsing behavior.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill orders: This includes confirming your order, shipping, and sending receipts or other related communications.
  • To improve our services: We analyze usage data to improve our website’s functionality and user experience.
  • Marketing and Communications: We may send you promotional emails or newsletters about our products, sales, or other updates. You can opt-out of these communications at any time by following the unsubscribe link in the email.
  • Customer Support: To assist with your inquiries, returns, exchanges, or any issues you might have with your order.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: We may share your information with trusted third-party service providers who assist us with order processing, payment processing, and delivery.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small data files that are placed on your device and allow us to recognize your browser. You can choose to disable cookies in your browser settings, but please note that some features of the website may not function properly without them.

5. Data Security

We implement security measures to protect your personal information. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Your Rights and Choices

  • Access and Correction: You have the right to access, update, or correct your personal information. If you need to make any changes to your account details, please contact us at service@queenacrafty.com.
  • Data Deletion: You can request to delete your personal information, though please note that we may need to retain some data for legal or business purposes.
  • Opt-Out: If you no longer wish to receive promotional emails, you can opt-out by clicking the unsubscribe link in the email or contacting us directly.

7. Children’s Privacy

Our website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us, and we will delete it.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we make changes, we will post the revised policy on our website and update the “Effective Date” at the top of the page. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: service@queenacrafty.com
Phone: +1(747) 204-8598
Address: 31 MOREHOUSE AVE MILFORD,CT 06460